eClaim On Home Insurance

SELECT POLICY TO CLAIM ON

PLEASE BE ADVISED WE DO NOT REPORT CLAIMS TO YOUR INSURANCE COMPANY ON YOUR BEHALF.

RESIDENTIAL STRATA HOME & CONTENTS

What You CAN Claim

CAUSED BY – Rainwater | Burst Pipe or Flexi Hose | Burst Hot Water Heater | Sewage Overflow | Escape of Liquid.

CAUSED BY – Bushfire | Electrical Faults | Spontaneous Combustion.

CAUSED BY – Vehicle | Trailer | Fallen Tree | External Aerial.

CAUSED BY – Any Lake, or any River, Creek or other natural watercourse, Reservoir, Canal or Dam that has broken it’s banks and released water on to normally dry land.

RESULTING FROM – Power Outage | Motor Burnout | Lightening.

RESULTING FROM – Injured Third Party | Third Party Property Damage.

STRATA POLICIES – Misappropriation of Owners Corporation Funds.

STRATA POLICIES – Malicious Damage | Accidental Damage to Strata Building or Common Property.

What is eClaim

A simple claim form to help report your loss or damage to your Insurance Company.
eClaim is ONE claim form for all Household| Landlord | Renters and Residential Strata Insurance Policies.

How it works

1. Select your policy above.
2. Complete the eClaim form.
3.Email to your Insurance Company.
We are unable to report the claim on your behalf at this stage.

Why use eClaim

You have 3 options to report a claim.
1. Call the Insurer and possibly wait on hold.
2. Claim online with your Insurer and get tricked into answering the wrong question.
3. USE ECLAIM! The eClaim form is designed to give you the best chance of settlement.

Why is Claiming such a nightmare?

You pay your premium on time every year, but it’s still a gamble when you need to claim. Hoping your Insurer will be there to help and empathise at claim time, but end up feeling like you have to fight the Insurer at every turn. It’s tough, we feel your pain. That’s why we created eClaim. We help make the most important step of claims (REPORTING) the least stressful.

Our Story

What You CAN NOT Claim

Depreciation, Wear & Tear, Rips, Scuffs, Rust & Corrosion, Malicious Damage or Theft of Insured Property by Insured/Family Member/Visitor/Known Person (residing with permission), Damages from Vermin/Insects/Animals, Damages to Unoccupied Property (more than 60 days unoccupied), Damages to Pipes/Apparatus/Tanks, War/Nuclear/Radioactive/Disease or Terrorism activities, and others as per your Insurer issued Policy Disclosure Document and Coverage Summary. Disclaimer – list above is a general guide only, some variances may apply, please check with your Insurer. You are obligated to truthfully describe details of your loss or damage to your Insurer. Your Insurer will assess your claim and determine the outcome.

eClaim Reviews

I want to thank eClaim for making my claims experience less stressful. When our awning suffered severe hail damage our Strata Manager directed us to report the hail damage online with eClaim. Having never heard of the site before I was a little hesitant, but the process was quick and the questions were relevant to my damages. If I do have to claim again (hopefully not for a while) I will definitely use eClaim.

T.Riddle

Strata Unit Owner

My unit recently flooded, I called my Property Manager who arranged a Plumber then I jumped onto eClaim, completed a claim form and attached photos. It was quick and easy to complete and email to my Property Manager.

C.Hodgkinson

Strata Unit Tenant

After getting frustrated waiting on hold with my Insurer, I remembered I had heard of eClaim through a friend and decided to give it a try. Was surprised how easy it was to report my claim. Thanks eClaim.

J.Wayne

Homeowner

Our Office

Sydney, New South Wales, Australia 2000

Contact Us

[email protected]

Office Hours

Mon-Fri: 9am – 5pm
Sat-Sun: Online only